user: Move "Support" to "Introduction"

New users may find it useful to get this information in the
introduction.
This commit is contained in:
Sebastian Huber 2019-01-11 12:45:30 +01:00
parent b5014fe0c8
commit c4da70595f
3 changed files with 125 additions and 128 deletions

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@ -42,8 +42,6 @@ RTEMS User Manual (|version|).
tools/index
rsb/index
support/index
glossary/index
* :ref:`genindex`

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@ -1,10 +1,10 @@
.. SPDX-License-Identifier: CC-BY-SA-4.0
Introduction
============
************
Overview
--------
========
You are someone looking for a real-time operating system. This document
@ -17,7 +17,7 @@ You are someone looking for a real-time operating system. This document
- helps you to build an example application on top of RTEMS.
Features
--------
========
The Real-Time Executive for Multiprocessor Systems (:ref:term:`RTEMS`) is a
multi-threaded, single address-space, real-time operating system with no
@ -182,8 +182,128 @@ RTEMS provides the following basic feature set:
- Support to stay in synchronization with FreeBSD
Support
=======
.. index:: Support
RTEMS offers a variety of support options.
This section covers all options available to both users and developers. If you
believe this is a bug report please submit it to the bug tracker otherwise the
developers mailing list is the default location to send the report.
RTEMS Project Support
---------------------
.. index:: RTEMS Project Support
The following support channels are provided by the RTEMS Project and provide
direct access to the RTEMS community.
Bug Tracker
~~~~~~~~~~~
.. index:: Bugs
.. index:: Reporting bugs
The bug tracker can be found at the :r:url:`bugs`.
See the `Submission Guidelines <http://devel.rtems.org/wiki/NewTicket/>`_ for
details on submitting a ticket.
Be sure to do a cursory search for any tickets that may be relevant to your
problem.
If you are unsure about your issue status submit a ticket and we will help you
sort it out.
Documentation
~~~~~~~~~~~~~
The latest user documentation can always be found at the :r:url:`docs`.
.. _support-mailing-lists:
Mailing Lists
~~~~~~~~~~~~~
.. index:: Community
.. index:: Mailing lists
We have several mailing lists for RTEMS users and developers.
* :r:list:`announce`
* Announcements for major and other project-related issues.
* :r:list:`bugs`
* Bugs email from :r:url:`bugs`.
* :r:list:`devel`
* Developers list, this is for developers of RTEMS itself.
* :r:list:`build`
* Results from the testing and building of RTEMS.
* :r:list:`users`
* Users of RTEMS.
* :r:list:`vc`
* Commits to the RTEMS master repository.
IRC
~~~
.. index:: Community
.. index:: IRC
RTEMS IRC is available on the Freenode network. See the `Freenode
<http://www.freenode.net/>`_ web site for details on connecting, selecting a
nickname, and general usage tips. If you are new to IRC it is recommended
reading.
These are the current IRC channels.
**#rtems**
This is a general channel for all things RTEMS. You can just hang out with
other RTEMS users and developers to talk about RTEMS, using RTEMS or to make
contact with other RTEMS users.
The ``#rtems`` channel is logged. You can find the logs at
http://www.rtems.org/irclogs/. You can search the logs using Google by adding:
**site:rtems.org inurl:irclogs**
to your search terms.
Developers
~~~~~~~~~~
.. index:: Community
.. index:: Developers
Developers can find help and support on the mailing lists, see
:ref:`support-mailing-lists`.
Technical documents including design, :r:url:`gsoc`, :r:url:`socis` can be
found on the :r:url:`devel`.
Commercial Support Services
---------------------------
The wider RTEMS community has developers and organizations who can provide
commercial support services. These services range from training, implementing
new features in RTEMS, deployment of RTEMS< helping establish a new project
environment for a team, to application and system design.
The RTEMS Project does not endorse or promote any provider of these services
and we recommend you use a search engine to locate a suitable provider. If you
are unsure please contact a provider and see what is available.
If you develop a new feature or you have someone do this for you we recommend
you have the work submitted to the project and merged. Once accepted into the
project the work will be maintained as part of the development process within
the project and this is a benefit for.
Real-time Application Systems
-----------------------------
=============================
Real-time application systems are a special class of computer applications.
They have a complex set of characteristics that distinguish them from other
@ -218,7 +338,7 @@ competing processors are introduced. The ramifications of multiple processors
complicate each and every characteristic of a real-time system.
Real-time Executive
-------------------
===================
Fortunately, real-time operating systems, or real-time executives, serve as a
cornerstone on which to build the application system. A real-time multitasking

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@ -1,121 +0,0 @@
.. SPDX-License-Identifier: CC-BY-SA-4.0
Support
*******
.. index:: Support
RTEMS offers a variety of support options.
This chapter covers all options available to both users and developers. If you
believe this is a bug report please submit it to the bug tracker otherwise the
developers mailing list is the default location to send the report.
RTEMS Project Support
=====================
.. index:: RTEMS Project Support
The following support channels are provided by the RTEMS Project and provide
direct access to the RTEMS community.
Bug Tracker
-----------
.. index:: Bugs
.. index:: Reporting bugs
The bug tracker can be found at the :r:url:`bugs`.
See the `Submission Guidelines <http://devel.rtems.org/wiki/NewTicket/>`_ for
details on submitting a ticket.
Be sure to do a cursory search for any tickets that may be relevant to your
problem.
If you are unsure about your issue status submit a ticket and we will help you
sort it out.
Documentation
-------------
The latest user documentation can always be found at the :r:url:`docs`.
.. _support-mailing-lists:
Mailing Lists
-------------
.. index:: Community
.. index:: Mailing lists
We have several mailing lists for RTEMS users and developers.
* :r:list:`announce`
* Announcements for major and other project-related issues.
* :r:list:`bugs`
* Bugs email from :r:url:`bugs`.
* :r:list:`devel`
* Developers list, this is for developers of RTEMS itself.
* :r:list:`build`
* Results from the testing and building of RTEMS.
* :r:list:`users`
* Users of RTEMS.
* :r:list:`vc`
* Commits to the RTEMS master repository.
IRC
---
.. index:: Community
.. index:: IRC
RTEMS IRC is available on the Freenode network. See the `Freenode
<http://www.freenode.net/>`_ web site for details on connecting, selecting a
nickname, and general usage tips. If you are new to IRC it is recommended
reading.
These are the current IRC channels.
**#rtems**
This is a general channel for all things RTEMS. You can just hang out with
other RTEMS users and developers to talk about RTEMS, using RTEMS or to make
contact with other RTEMS users.
The ``#rtems`` channel is logged. You can find the logs at
http://www.rtems.org/irclogs/. You can search the logs using Google by adding:
**site:rtems.org inurl:irclogs**
to your search terms.
Developers
----------
.. index:: Community
.. index:: Developers
Developers can find help and support on the mailing lists, see
:ref:`support-mailing-lists`.
Technical documents including design, :r:url:`gsoc`, :r:url:`socis` can be
found on the :r:url:`devel`.
Commercial Support Services
===========================
The wider RTEMS community has developers and orgainizations who can provide
commercial support services. These services range from training, implementing
new features in RTEMS, deployment of RTEMS< helping establish a new project
environment for a team, to application and system design.
The RTEMS Project does not endorse or promote any provider of these services
and we recommend you use a search engine to locate a suitable provider. If you
are unsrue please contact a provider and see what is available.
If you develop a new feature or you have someone do this for you we recommend
you have the work submitted to the project and merged. Once accepted into the
project the work will be maintained as part of the development process within
the project and this is a benefit for.